Working within the Quality Assurance team of this leading toy retailer, you will be supporting day-to-day activities to ensure the smooth-running operation of the department. This will include creation and maintenance of technical files on FOB products, as well as day-to-day support for the QA compliance technicians.

The role requires a well organised, confident individual who is able to handle a lot of data accurately. Previous experience in an office environment is desirable. You will be liaising with external suppliers so excellent written and verbal communication skills are essential. You must hold a valid UK driving license with a minimum of 12 months driving experience.

Responsibilities

• To ensure technical files on FOB products are created and maintained.

• To manage the FOB critical path ensuring accurate data is recorded.

• Capture new skus on the FOB critical path requesting documentation from suppliers.

• Monitor FOB purchases for retesting on products to ensure updated documentation is on file.

• Support QA Compliance Technicians on product investigations where needed.

• Manage sample storage and records for the department.

• Ensure all supplier communications are understood and instructions are completed in relevant timescales.

• Represent the QA team around the business, working closely with buying and customer service teams.

• Regular updates to the team over status of FOB product certification.

• Provide general administrative support to the department.

• Follow up with suppliers to ensure QA documentation deadlines are met.

Skills & Experience

• Previous experience of working in an office environment supporting departments.

• Previous QA experience and knowledge of product safety and compliance is an advantage but not essential.

• Excellent knowledge of Microsoft Excel and computer skills in general.

• Basic understanding of OneDrive and SharePoint.

• Must be willing to be hands-on and adaptable in the role.

• Must have high attention to detail and organisational skills.